FAQ
Answers to your questions.
Everything you need to know about working with Orbits.
How long does a typical project take?
Most projects take 4–8 weeks depending on scope. We provide a detailed timeline after our discovery call.
Do you offer payment plans?
Yes. We typically split projects into 3 milestones: 40% upfront, 30% at midpoint, and 30% on delivery.
Will I own all the files and code?
Absolutely. Upon final payment, you receive full ownership of all designs, source files, and code.
Do you provide ongoing maintenance?
Yes, we offer monthly care plans that cover updates, backups, security, and small content changes.
Can you work with my in-house team?
Definitely. We frequently collaborate with in-house teams and can adapt to your workflows and tools.
What is your refund policy?
If you are unhappy after the first milestone, we offer a prorated refund for undelivered work.
Do you sign NDAs?
Yes, we are happy to sign mutual NDAs before discussing project specifics.
Which industries do you specialize in?
We have deep experience in SaaS, e-commerce, fintech, hospitality, and health & wellness.